Frequently Asked Questions

Starting School

  • This is a great question! There are several key things you can do to prepare for the first day of school. We recommend reviewing the Get Started resources.

    1. Log in to the Online School (OLS). The OLS login button is located in the upper right hand corner of the websit
    2. Check your E-Mail. Communication from your teacher and school will come to your personal email address.

Where is/How do I...?

FAQs About Your Computer and Using the Internet

  • The Online School (OLS) works best on a laptop or desktop computer. We do not recommend using tablets for coursework at this time. You may be able to complete some parts of your work on a tablet (i.e. reading e-books). However, a tablet will not be sufficient for the majority of the work that you need to complete.  

    Please make sure your computer is OLS-compatible prior to school starting.

    Also, be sure to refer to the list of preferred browsers to use with the Online School (OLS).

Quick Reference

Please keep the web pages below handy for quick reference, as they contain school-specific information, such as upcoming events and information dates. You can also find resources to help you navigate the Online School (OLS), use OLS tools, and hear about new features and improvements to your learning environment.

Other Questions?

Visit the "Support Topics" page of the K12 Customer Support website to search for more information.